FAQs

General FAQs

Do you honor food allergies or dietary restrictions?

Yes! Tour Chicago is ready to honor these common food allergies: dairy, tree nuts, peanuts, shellfish, wheat and the following dietary preferences: vegetarian, vegan.

If you have a serious food allergy (potentially life-threatening) please contact us directly at the time of booking to make us aware. Though we may not be able to offer substitutions, we take your health and safety very seriously and will inform you of tastings you should skip or tours that offer fuller experiences with minimal risk.

How much food is served on the tour?

Our tours offer enough food that for most participants, a meal afterwards is not necessary. Please know that our food tours are not intended to replace two meals, so please consider eating breakfast before an afternoon tour.

What happens if it rains?

We operate tours rain or shine. In the event of inclement weather, ponchos will be provided. We recommend always checking the forecast beforehand, and preparing accordingly. Please keep in mind that weather in Chicago (especially temperature) can vary by neighborhood. On very rare occasions, we will contact you if the tour needs to be cancelled due to severe weather forecasts.

What if I’m a local?

Great, so are we! Tour Chicago is the perfect way for locals to have fun exploring the city. If you're needing to acclimate to a new part of town, looking for a memorable adventure date, or hoping to add biking to how you get around but want to test the waters, Tour Chicago offers plenty to wow even a local and make you fall in love with the city all over again.

Do I have to book in advance?

Tickets must be purchased in advance. To maximize your chance of getting the day, and the number of tickets you prefer, please book well in advance.

Bike Tour FAQs

Do I have to be a great rider?

In order to participate on one of our tours, you need only have had experience riding a bicycle. All are welcome who can bike at a fairly moderate pace in an urban environment. These tours are by no means rigorous and maintain a steady pace, in order for you to appreciate the surroundings.

Is it safe to bike in Chicago?

Yes! Upon arrival you’ll quickly discover how bike-friendly Chicago is; locals of all ages and professions commute around the city by bike. The main concern in terms of bike-safety when taking a tour is how to move in traffic, and the other cyclists around you. Before the start of each tour, our guides go through a couple of basic safety tips to follow when you hit the road.

Are children allowed on the tour?

Unfortunately, our bike tours are not suitable for children. Our tours travel in the street in all kinds of traffic conditions, for this reason, our bike tours have a minimum age of 13 years. Please keep this in mind when considering booking a tour.

Do you rent bikes without tours?

If you would like to rent a bike without a tour, we recommend our partner, Earth Rider Cycling. It's worth a mention, that anyone who takes a Tour Chicago tour, is afterwards able to rent a bike at a discount.